The Maslow Hotel, Sandton, Sandton

The hotel rooms are amazing, up to standard, but I encountered issues with the air conditioning that was not working properly despite several requests to fix it. The room size was too small for my liking. The service was underwhelming initially but improved with friendly and courteous staff going above and beyond. The location was great in Sandton, offering a free shuttle to the mall and train station, perfect for exploring.

The hotel is in a great location in the business district with superb outdoor eating options. The rooms are clean and comfortable, and the staff, while efficient, could be more welcoming. The dining experience is delicious with fresh fruits, but could use improvement in some areas. The complimentary shuttle service is convenient, ensuring easy access to various attractions within a few kilometers.

I had a mixed experience at the hotel. The rooms were lovely, offering a beautiful view and a very clean interior. However, the service was disappointing with staff focused on personal conversations rather than helping customers. The location was convenient but noise from events and water issues disrupted the experience. The dining was good, but with limited varieties. Overall, a decent stay with some drawbacks.

The hotel is conveniently located in a modern business and shopping area close to Mandela Square, making it ideal for those who enjoy shopping. The rooms are generally neat and well-appointed but can sometimes feel dark. The service can be slow to respond to requests, but the staff is friendly. The dining experience is highlighted by its outdoor vibes but may not be suitable for everyone. The hotel lacks some free amenities like snacks and coffee, which could enhance the guest experience.